A dispensary's inbox is real chaos: vendor purchase orders, lab COAs you're waiting on or promised, WSLCB correspondence, distributor follow-ups — and you're a prime wire-fraud target on top of it. RadMail is the email operations layer for the back-office desk. Not a vendor guessing at your day — built where the chaos actually happens.
Here's a real dispensary morning, classified the way RadMail reads it — the COA, the PO, the WSLCB notice, the wire-change attempt that hits the hard-stop, and the noise floor underneath.
Five things eat a dispensary owner's morning. Here's the RadMail feature that takes each one off the desk.
The COA you're chasing.You took the product in, but the lab certificate of analysis isn't in the inbox yet — and it's buried under 40 vendor blasts. You don't find out it's missing until you're staring at the shelf.
RadMail sorts the inbound pile on two separate axes — importance × urgency— so the lab COA and the WSLCB email stop sharing a lane with the newsletter. It's a read on what matters first, not a filing system you have to maintain.
The order you promised the distributor. “I'll confirm the net-30 reorder by Friday.” Friday comes, the thread is three screens down, the rep emails “still good?” — and now you look unreliable to the one vendor you can't afford to lose.
When you write “I'll confirm the reorder Friday” — or you're waiting on a COA — RadMail tracks the promise and drafts the follow-up for you on the due date. You review and send. It never auto-fires a regulated or vendor email on its own.
The compliance email you can't afford to miss. WSLCB / state correspondence lands in the same pile as a terpene newsletter and a coupon from your POS vendor. It needs a human read TODAY — and there's no lane that says so.
The handful that need a human today — the distributor waiting on your Friday confirm, the COA sign-off request — surface in one lane, so the three that matter aren't buried under the 197 that don't.
Wire-fraud / BEC attempts.“Hey, we changed our bank — send the wire to this new account.” Cannabis is cash-heavy and a prime business-email-compromise target. One spoofed vendor thread and the money is gone, with no chargeback.
Any message about money, banking changes, or a brand-new first-contact sender is routed human-onlyand flagged. RadMail will never auto-act on a “we changed our bank account” email. It's a permanent guardrail — not an AI guess you have to trust.
The triage tax.Every morning is 200 messages of vendor POs, lab results, distributor follow-ups, and noise — and the three that actually matter are indistinguishable from the 197 that don't until you've read all of them.
RadMail reads your inbound mail too, so it ties a distributor's reply back to the send that earned it — something a send-only tool structurally can't do. You see which threads actually closed the loop.
Cannabis runs cash-heavy, which makes a dispensary a prime business-email-compromise target. The hard-stop is a permanent guardrail, not an AI guess: anything about money, banking changes, or a brand-new first-contact sender routes human-only — every time. Pick a request below and watch it slam shut.
Pick a request — or type your own — and watch auto-send draft it or hard-stop.
no request selected — auto-send is watching.
RadMail ships a built-in WSLCB PolicyPack tuned for a dispensary's email operations. It's a tool that helps you keep an eye on the correspondence that matters — not a compliance guarantee. Compliance is your responsibility under WAC 314-55; RadMail supports your program, it does not replace it.
RadMail is not a compliance certification, and it is not WSLCB-certified, HIPAA-certified, or FedRAMP-authorized — no such authorization is held. It is a tool that supports your email operations under a shared-responsibility model. The WSLCB PolicyPack is live in the test bed today, stated plainly, with no badge we don't hold.
RadMail isn't cold-pitching dispensaries. It reaches them through the warm channel that already does. CannAgent(cannagent.ai) already sells AI tools into WSLCB dispensaries and speaks the operator's language. RadMail is the email-operations layer for that same shop.
CannAgent works the phones and front-of-house AI; RadMail runs the inbox behind it — the vendor POs, the lab COAs, the compliance threads, the wire-fraud attempts. Same owner-operator — Doug runs Green Life Cannabis in Wenatchee and Seattle Cannabis Co — same room, one more tool that earns its place on the back-office desk. Built in real dispensaries by an operator who runs two, not a vendor guessing at your day.
The engine is live today in a test bed on two real businesses. Join the waitlist to shape what ships.
We're onboarding design partners first. Waitlist members shape the roadmap, the regimes, and the pricing — and lock founding terms.
Every tenant's mail is isolated at the row from day one. The Gmail / Outlook overlay ships after launch — waitlist members get it first.