RadMail is an AI email operating system that reads every inbound message, surfaces only what matters right now, and drafts the follow-ups you promised on the day they are due.
> the inbox that thinks — and follows through.
The three emails that matter, surfaced first. RadMail ranks every message on importance andurgency, drafts the follow-ups you promised on the day they're due, and tracks what actually earned a reply — not just an open.
built for regulated industries
Where a misrouted reply or a spoofed wire request isn't an oops — it's a compliance event. RadMail makes moving money, changing banking, and first contact human-only, forever.
It does the inbox work, not just speed it up.
Importance is not urgency.
Two separate axes. A loud newsletter scores low; a quiet COA sign-off scores high. Every message gets a plain-English reason it landed where it did.
A Right Now lane you can trust.
One short list of what actually needs you, this minute — the rest stays out of your way. Per-sender learning sharpens it over time.
It remembers what you promised.
RadMail tracks every commitment in your threads — owed by you and owed to you — drafts the reply the day it's due, and watches for the response so it never nags about what's already done.
It knows what actually earned a reply.
Because RadMail reads inbound mail as well as sending it, it ties every send to the reply it produced — not just an open, which a send-only tool can't see past.
Money, changed banking, and first contact with a stranger are human-only. Forever. RadMail will never hand you an auto-sendable reply for those — a deliberate defense against business-email-compromise fraud.
For inboxes that can't afford a mistake.
In a regulated business a misrouted reply or a spoofed payment request isn't an oops — it's a reportable event. The triage engine and the BEC hard-stop — no tool can move money, change banking, or make first contact — work in every inbox today. The per-industry compliance pack is what plugs in, and new regimes ship as PolicyPacks. Same engine from a solo practice to a whole firm.
○ compliance pack on the roadmap — the BEC hard-stop & triage are live for all today
PHI lands in the inbox — a reply to the wrong address is a breach.
- The message that needs a clinician now, surfaced first.
- Patient and referral follow-ups drafted the day they're due.
Wire requests and account changes are the BEC bullseye.
- Money and banking-change emails stop cold — human-only.
- The client message that can't wait, surfaced first.
CUI handling on BAA-covered, audited infrastructure.
- Solicitation and RFP deadlines tracked — nothing slips.
- First-contact and payment changes stay human-only.
Trust-account wire fraud is the bar's recurring nightmare.
- A changed-wire instruction can never auto-send — human-only.
- Client follow-ups and filing deadlines drafted on time.
Closing wire fraud is a multi-billion-dollar BEC problem.
- A spoofed 'new wiring instructions' email never auto-sends.
- Buyer, lender, and closing follow-ups drafted the day they're due.
Client financials and refund-routing requests are a fraud target.
- Payment-detail and bank-change emails stay human-only.
- Deadline and client follow-ups drafted the day they're due.
Claims and policyholder PII move through the inbox all day.
- The claim or broker message that can't wait, surfaced first.
- Payout and banking-change requests stop cold — human-only.
More on the way:pharma & clinical research, education (FERPA), and any inbox where a misdirected reply or a spoofed payment request is a regulated event. Compliance is a shared responsibility — RadMail is a tool, not a guarantee, and is not HIPAA-certified or FedRAMP-authorized.
Press play. Watch the buried urgent wire jump to the top.
A faithful simulation of the live triage engine reading a raw inbox. Scripted re-enactment, not a live model call — the engine itself is live in a test bed on two real businesses.
Compliance is a pluggable per-organization regime assembled from PolicyPacks. We sign a BAA and process your data on BAA-covered, encrypted, audited infrastructure. Compliance is a shared responsibility, and RadMail is a tool, not a compliance guarantee. It is not HIPAA-certified or FedRAMP-authorized. The SOC 2, HIPAA, and FedRAMP/CUI packs are architecture and roadmap.
Launch pricing. Try it free now— paid plans turn on at launch. Cheap to start because it's cheap to run; priced for real value where the stakes are real.
Regulated
For inboxes that carry regulated data and can't afford a mistake.
- Everything in Business
- Compliance PolicyPacks (HIPAA, finance, legal)
- Signed BAA · BAA-covered, encrypted, audited infra
- Dedicated database + reads-audit log
- Permanent BEC hard-stop on money / banking / first-contact
Business
most popularEmail that handles itself — drafts everything, sends the safe ones.
- Everything in Personal
- Autonomous safe-send (provably-safe replies only)
- Multiple inboxes + team
- SOC 2-baseline regime
- Priority support
Personal
intro offerYour inbox, triaged by what actually matters.
- 1 inbox (Gmail or Outlook)
- Two-axis triage + the Right Now lane
- Commitment tracking — never drop a reply
- AI drafts, ready for one-click send
Free / Agent
Point an agent at the sandbox, or try the live triage demo.
- Heuristic triage engine, in memory
- The MCP surface for AI agents
- Explainable 'why surfaced'
- No signup required
Annual billing saves ~2 months. Compliance is a shared responsibility and RadMail is a tool, not a compliance guarantee — not HIPAA-certified or FedRAMP-authorized. The SOC 2, HIPAA, and FedRAMP/CUI packs are architecture and roadmap.
Open to founding teams.
The engine is live today in a test bed on two real regulated retailers. Run the engine, then join the waitlist — shape what ships and lock founding terms before launch.
Questions, answered straight.
What is RadMail, and how is it different from Superhuman or an AI inbox?
- Those are clients you read mail in — a faster inbox. RadMail is an email operating system that does the work: it ranks each message by importance and urgency on two separate axes, surfaces a Right Nowlane with a plain-English reason it landed there, extracts the commitments hiding in your threads, and drafts the follow-up the day it's due. And it tells you what actually got a reply, not just an open — a send-only tool can't, because it never sees the replies. RadMail is a Sureel venture.
What is reply-correlation?
- Most email tools report opens and clicks. RadMail can tell you which of your sends actually earned a reply, because it ingests inbound mail as well as sending outbound — a send-only email service provider never sees the reply, so it can't connect a send to the response it produced. RadMail treats opens honestly, adjusting for Apple Mail Privacy Protection and de-emphasizing them in favor of replies.
Does RadMail send emails on its own?
- Only after it earns trust, and never for high-risk actions. RadMail rolls out in stages: surface-only, then draft-on-due (it writes the message and waits for you), then narrow auto-send for low-risk cases. Anything involving money, banking details, a decision, or first contact with a third party stays human-only, forever — a deliberate defense against business-email-compromise fraud.
Is RadMail HIPAA or SOC 2 compliant?
- Compliance is a shared responsibility, and RadMail is a tool, not a guarantee of compliance. RadMail signs a BAA and processes on BAA-covered, encrypted, audited infrastructure, with a pluggable per-org regime (SOC 2, HIPAA, FedRAMP-CUI, BSA-AML) assembled from PolicyPacks. The SOC 2, HIPAA, and FedRAMP/CUI packs are architecture and roadmap, not certifications we hold. For regulated tenants, HIPAA handling is draft/ingest-only at this stage. Using RadMail does not by itself make your organization compliant.